Phlebotomist

Responsibilities

• Perform venipuncture, monitor the pheresis process, and follow Standard Operating Procedures (SOPs) for efficient and effective plasma collection.
• Complete all aspects of the pheresis procedure, including donor set-up, monitoring, and disconnect.
• Evaluate vein performance to identify possible problems and make corrections to expedite donation time while ensuring product quality and donor safety.
• Make adjustments to the donation process as needed to ensure a positive donor experience.
• Educate new donors on therapeutic products made from donated plasma, the screening process, health screening tests, appointment system, donation fees, center policies, nutrition, and other pertinent information.
• Answer all donor questions timely, accurately, and professionally.
• Maintain alertness to donor reactions, assist with reactions, or notify appropriate staff.
• Use a Personal Digital Assistant (PDA) to record incidents during the pheresis process, including machine alerts, alarms, volume variances, and donor adverse events.
• Perform calibrations and verify maintenance has been completed as outlined in SOPs.
• Respond to and resolve complex equipment alarms or donor issues; troubleshoot equipment failures.
• Create incident documentation and remove/replace equipment from service as needed.
• Monitor donor flow on the floor to assure continuous turnover; alert Group Leader or Supervisor of flow issues.
• Collect arm samples or whole blood samples from donors for testing.
• Ensure accurate recording of donor data in the electronic donor information management system per SOPs.
• Understand policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain a clean, efficient work environment and ensure sufficient operating supplies and forms are available.
• Follow all Health Safety & Environmental (HSE) and OSHA policies and procedures; promote safety in all actions.
• Maintain confidentiality of all personnel, donor, and center information.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required at the organization's discretion.
• Perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred, or equivalent combination of education and experience.
• For centers located in CA: Persons performing automated plasmapheresis procedures must be at minimum state certified as a Certified Phlebotomy Technician I, OR a Current Registered Nurse by the State of California.
• Different qualifications or responsibilities may apply based on local legal and/or educational requirements; refer to local job documentation where applicable.