Phlebotomist

About the role

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs).

Responsibilities

• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring, and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin the pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections to expedite donation time and ensure product quality and donor safety. Ensures the donation process is efficient and adjusts as needed to create a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information. Ensures all donor questions are answered timely, accurately, and professionally.
• Maintains alertness to any reactions by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents during the pheresis process, such as machine alerts, alarms, volume variances, and donor adverse events.
• Performs calibrations and verifies maintenance as outlined in SOPs. Responds to and resolves complex equipment alarms or donor issues.
• Troubleshoots equipment failures, creates incident documentation, and removes or replaces equipment from service.
• Monitors donor flow on the donor floor to ensure continuous turnover and alerts the Group Leader or Supervisor of any issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
• Understands policies and procedures associated with hyperimmune programs at the center, if applicable.
• Maintains a clean and efficient work environment, ensuring sufficient operating supplies and forms are available. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor, and center information.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required at the discretion of the organization.
• Performs other job-related duties as assigned.

Requirements

• High school diploma or equivalent required.
• Internal CSL Employees: Must have successfully completed the CSL Plasma DST training.
• External candidates: Minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable. Minimum twelve (12) months of experience in a medical or healthcare environment preferred, or an equivalent combination of education and experience.

Working Conditions

• Ability to complete routine forms or conduct routine oral communications.
• Ability to understand, remember, and apply oral and/or written instructions.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of the time.
• Reach, bend, kneel, and have a high level of manual dexterity.
• Occasionally required to lift and carry up to 25 pounds.
• Fast-paced environment with frequent interruptions.
• Frequently exposed to hazardous chemicals, extreme temperatures, and bloodborne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
• Required to work overtime and extended hours to support center operational needs.

About the company

CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used to manufacture lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people.

For more information, visit CSL Plasma and CSL.

Benefits

For more information on CSL Plasma benefits, visit CSL Benefits.