Phlebotomist

About the role

This onsite Phlebotomist role focuses on providing high-quality specimen collection and patient service in busy patient service centers across Manhattan. You will perform 20–40 blood draws per day, ensure accurate data entry and specimen processing, and support a smooth and professional experience for every patient.

Responsibilities

• Welcome and check in patients, completing intake and registration accurately when they arrive.
• Perform 20–40 blood draws per day using straight needles and/or butterfly needles, following established procedures and safety protocols.
• Collect and store specimens according to established procedures, ensuring proper handling and chain of custody.
• Label specimens accurately and perform data entry for test orders, patient information, and sample details.
• Centrifuge, split, and freeze specimens as required by specific test orders.
• Process specimens, including preparation for transport or testing, in alignment with laboratory standards.
• Update patient information and maintain accurate electronic records in the system.
• Record maintenance data for equipment and document activities related to specimen processing.
• Handle decontamination tasks and follow infection control and safety procedures to maintain a clean work area.
• Demonstrate proper phlebotomy techniques using straight needles and butterfly needles when needed.
• Provide courteous, professional customer service to patients, answering questions and helping them feel comfortable during the collection process.
• Work as part of a team of 2–3 phlebotomists per site to manage a high-volume patient flow of approximately 110 patients per day.
• Float between designated patient service center locations within Manhattan as assigned.

Requirements

• At least 1 year of phlebotomy experience (2 or more years preferred).
• Proficiency in performing blood draws, including use of straight needles.
• Strong data entry and computer skills for accurate patient and specimen information entry.
• Strong customer service skills with the ability to interact professionally and empathetically with patients.
• A high school diploma or GED.
• Ability and commitment to work every Saturday.
• Ability to follow established procedures for specimen collection, labeling, storage, and processing.
• Capability to work effectively in a busy, high-volume patient service environment.

Qualifications

• Experience using butterfly needles for blood collection.
• Prior experience in patient service centers or diagnostic laboratory settings.
• Flexibility to float between multiple locations within Manhattan.
• Phlebotomy certification is noted as part of the opportunity, though not required for consideration.
• Ability to record equipment maintenance data and follow decontamination and safety protocols.