Phlebotomist 3

This Is What You’ll Do

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved SOPs, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Deliver high-quality customer service, maintain a positive donor experience, and uphold donor confidentiality in alignment with company values and SOPs.
• Review and confirm donor identification, monitor donor conditions, and employ techniques to ensure donor comfort, safety, and product quality.
• Set up and prepare equipment and supplies for venipuncture and plasmapheresis; execute procedures and collection, maintain proper collection ratios, and accurately label units and samples.
• Operate automated plasmapheresis machines, troubleshoot alarms/alerts, manage adverse donor events, perform QCs, and document exceptions.
• Disconnect donors and handle the disposal of biohazardous waste and contaminated equipment, including cleaning spills and following safety protocols.
• Perform daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines and remove and/or replace equipment from service, if needed.
• Maintain accurate and thorough documentation of necessary records, including Plasmapheresis Machine Logs.
• Maintain cleanliness and organization of work areas, stock adequate supplies, and perform inventory tasks such as First In, First Out.
• Report all unsafe situations and conditions to management.
• Mentor and train team members as a Designated Trainer, driving training efficiencies; upon completion of training, support QA-Backup or NexSys Technician duties as required.
• Partners with Quality Assurance on overall donor floor performance including favorable performance observations, CAPA implementations, and continuous improvement initiatives.
• Oversee the flow of donors, responsible for organizing lunch schedules, breaks, and overall schedule adherence.
• Perform other duties as assigned.

Minimum Requirements

• High school diploma, or equivalent (GED).
• Three (3) months' experience in a medical or health care environment or equivalent combination of education and experience preferred.
• Completed documentation of training appropriate for duties, prior to performing duties independently.

Required Certifications, Licenses, and Registrations

• Any specific certification or licensing based on State requirements.

Knowledge, Skills, and Abilities

• Strong customer service and communication skills.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Ability to understand and follow written and verbal protocol required.
• Basic computer knowledge and skills required.
• Able to make accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance instructions and procedure manuals required.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Ability to perform venipunctures required.
• Ability to collaborate and adapt.
• Ability to demonstrate reliability through attendance, punctuality, strong work effort, and schedule flexibility.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five (35) pounds.
• Ability to bend, stoop, or kneel.
• Ability to use all required PPE (Personal Protective Equipment) at all times.
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18" away from face for extended periods.
• Ability to work in an environment with a temperature of -40C or colder for extended periods.
• Occasional exposure to and handling of dry ice.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis required.
• Ability to use a computer and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time