Phlebotomist 1

About the role

This role is responsible for executing the plasmapheresis process by performing venipunctures, ensuring compliance with state and federal regulations, and maintaining a high level of customer service and donor experience.

Responsibilities

• Ensure total operation is compliant with state and federal regulations (e.g., FDA approved SOPs, OSHA, CLIA, and GMP) to maintain the highest production standards and facility compliance.
• Maintain a high level of customer service and positive donor experience in line with company values and culture.
• Stock and replenish supplies to meet production needs and maintain a clean, professional work environment.
• Review and confirm donor identification and maintain donor confidentiality per SOPs.
• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedure; label units and samples accurately.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operate the automated plasmapheresis machines, including response and evaluation of all machine alarms and alerts, donor adverse events, and document exceptions.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintain proper ratio to ensure donor safety and quality of product, disconnect donors, and manage the disposal of biohazard waste and contaminated equipment in accordance with safety protocols.
• Perform daily, weekly, and monthly calibration and maintenance of automated plasmapheresis machines; remove and/or replace equipment from service as needed.
• Maintain accurate and thorough documentation, including Plasmapheresis Machine Logs, and report all unsafe situations and conditions to management.
• Drive training efficiencies to ensure timeliness and compliance.
• Troubleshoot machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
• Perform other duties as assigned.

Requirements

• High School diploma or GED.
• Three (3) months’ experience in a medical or health care environment or equivalent combination of education and experience preferred.
• Completed documentation of training appropriate for duties, prior to performing duties independently.
• Any specific certification or licensing based on State requirements.

Skills

• Strong customer service and communication skills.
• Ability to understand and follow written and verbal protocol.
• Basic computer knowledge and skills.
• Ability to produce accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance instructions, and procedure manuals.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Ability to demonstrate reliability through consistent attendance, punctuality, and schedule flexibility.
• Ability to perform venipuncture.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five (35) pounds.
• Ability to bend, stoop, or kneel.
• Ability to utilize all required PPE (Personal Protective Equipment).
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18” away from face for extended periods of time.
• Ability to enter an environment with a temperature of -40°C according to SOPs.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts frequently.
• Ability to use a computer and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).

Benefits

• Medical, dental, and vision insurance.
• Health savings account (HSA).
• Flexible spending account (FSA).
• Tuition Reimbursement.
• Employee assistance program (EAP).
• Wellness program.
• 401k retirement plan.
• Paid time off.
• Company paid holidays.
• Personal time.