Pharmacy Technician Trainee - Ebensburg Giant Eagle

About the role

As a Pharmacy Technician Trainee, you’ll be a key part of a collaborative team, helping to build a service‑conscious pharmacy that develops strong relationships with patients. You’ll contribute to exceeding expectations, meeting needs, and providing safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate prescription or over‑the‑counter questions to the pharmacist.
• Maintain a neat and clean work environment to ensure company and government requirements are met.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to maximize efficiency and provide optimal patient care at drop‑off, will‑call, drive‑thru, phone, filling, and order receiving, including searching for patients and profiles, determining fill and pick‑up dates, handling Central Fill prescriptions, quoting cash prices, checking on‑hand medication counts, and entering invoices.
• Assist the team with action plans to improve outcomes using knowledge of service and business metrics.
• Assist in the execution of all company initiatives and programs.
• Complete the required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures and point‑of‑sale policies.
• Transcribe data from prescriptions accurately to generate custom labels for customers.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies per company policy and procedure.
• Answer the telephone politely and timely, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with customers, management, and support staff.
• File written prescriptions daily.

Requirements

• Experience: 0 to 6 months.
• Education: High school diploma or equivalent.
• Certification/Licensing: Eligible to obtain registration as a pharmacy technician with the applicable state board of pharmacy.
• Lifting: Ability to lift up to 25 pounds.
• Age: At least 18 years of age.

About us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our team members show to each other and in our communities set us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.