Pharmacy Technician - Trainee

About the role

A Day In The Life As a Pharmacy Technician Trainee focuses on creating a smooth and efficient experience for customers at the pharmacy counter. You’ll greet customers, process transactions, and assist with locating non‑prescription items while ensuring each interaction is professional and courteous. You also help customers navigate their visit and direct questions to the pharmacist when needed. Another part of the role is keeping the pharmacy organized and running consistently throughout the day by assisting with order processing, maintaining cleanliness, and managing records and basic pharmacy tasks within regulatory guidelines. The pace is steady, making it a good fit for someone who is organized, detail‑focused, and comfortable working in a fast‑paced environment.

Responsibilities

• Greet customers and provide courteous service at the pharmacy counter.
• Process sales transactions and assist with locating non‑prescription items.
• Direct customer questions to the pharmacist as appropriate.
• Assist with order processing and maintain pharmacy cleanliness.
• Help manage records and perform basic pharmacy tasks within regulatory guidelines.
• Stock shelves, maintain display standards, and ensure product rotation and labeling accuracy.
• Operate pallet jacks, box cutters, and other store equipment safely.
• Monitor inventory levels and keep the backroom organized.
• Follow company policies, safety procedures, and stocking processes.
• Adapt to varied shifts, including day, evening, or overnight schedules.

Requirements

• Must be 16 years of age or older (or 18 years of age or older, depending on location requirements).
• Prior customer service or retail experience preferred.
• Ability to operate computers, registers, and pharmacy systems.
• Strong communication and basic math skills.
• Compliance with all company policies and applicable pharmacy regulations.
• Availability to work evenings, weekends, and holidays as needed (preferred).

Skills

• Clear communication when assisting customers on the sales floor.
• Accurate stocking and merchandising, maintaining display standards.
• Familiarity with store layout, product locations, and pricing.
• Attention to detail in stocking, rotation, labeling, and removing outdated products.
• Strong organization and time‑management abilities.
• Safe operation of pallet jacks, box cutters, and other equipment.
• Monitoring stock levels and maintaining backroom organization.
• Adherence to company policies, safety procedures, and stocking processes.
• Adaptability to varied shift schedules.
• Physical capability to lift up to 60 lb., with frequent lifting, carrying, and movement.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Leaders invested in training, career growth, and development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401(k) and more).
• Vacation / Paid Time Off.

Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.