Pharmacy Technician Trainee

Job Duties

• Assist customers at the pharmacy counter and drive thru, providing courteous and efficient service.
• Help customers locate over the counter products and route clinical questions to the pharmacist.
• Enter, update, and maintain accurate patient and prescription information in the pharmacy system.
• Ensure appropriate billing through third party payors and review and correct claims as necessary.
• Sure that every prescription has been checked by a pharmacist prior to dispensing.
• Locate prescription files and other manual records from storage as needed.
• Prepare and file pharmacy documentation for pharmacist signatures and review.
• Count, label, and prepare medications according to prescription orders and regulatory guidelines.
• Support non sterile compounding activities as permitted by state regulations.
• Demonstrate proficiency in ordering, receiving, and storing medication inventory.
• Monitor expiration dates and rotate stock.
• Perform return to stock procedures and cycle counting accurately.
• Report inventory shortages or discrepancies promptly.
• Maintain intermediate to advanced understanding of pharmacy tools, technology, and dispensing systems.
• Follow all state and federal regulations, including controlled substance and HIPAA requirements.
• Comply with all company operational and quality assurance policies.
• Aid in organizing and maintaining the will call area.
• Support patient care programs and initiatives.
• Demonstrate integrity and always protect patient confidentiality.
• Complete all required training within prescribed timelines.
• Maintain clean, organized, and safe pharmacy work areas.
• Support team members and perform additional duties as assigned.

Qualifications

• High school diploma or equivalent.
• Completion of a pharmacy technician training program or equivalent experience.
• Ability to pass a background check and drug screening.
• Strong communication and customer service skills.
• Basic computer skills, including Microsoft Office.
• Knowledge of pharmacy terminology and practices.
• Ability to follow detailed instructions and work independently.