Pharmacy Technician Trainee

This role is based in Mechanicsville, VA, and is a contract-to-hire position.

About the role

The Pharmacy Technician plays a key role in the safe and accurate preparation and distribution of prescription medications in a fulfillment center. In this fast-paced, production-focused environment, you use a fulfillment system to prepare prescription drug products, support insurance claim processing, and assist members and prescribers, helping ensure that patients receive their medications quickly and correctly.

Responsibilities

• Prepare prescription medications using the pharmacy fulfillment system in accordance with established procedures and regulatory requirements.
• Process prescription exceptions, including resolving claim rejects and conducting outreach to members and physicians when needed.
• Enter member demographics and prescription information accurately into the data processing system.
• Research and resolve rejected insurance billing issues and escalated member concerns in a timely and professional manner.
• Escalate questions regarding prescriptions to a Pharmacist for interpretation and follow their direction on appropriate processing.
• Assist with inbound and outbound patient and physician calls, providing clear information and excellent service.
• Work efficiently at an assigned station in a fast-paced, assembly-line style environment to meet productivity and quality targets.
• Follow all pharmacy regulations, internal policies, and standard operating procedures to maintain compliance and patient safety.
• Collaborate with team members and pharmacists to support smooth daily operations within the micro fulfillment center.

Requirements

• High school diploma or equivalent.
• Current, active Pharmacy Technician certification and/or license as required by the state of operation; pharmacy technician trainee licenses may be considered.
• At least 6 months of practical experience preferred.
• Experience preparing prescription medications in a pharmacy or fulfillment setting.
• Ability to handle member and physician outreach professionally, including phone communication.
• Strong attention to detail and accuracy in medication preparation and data entry.
• Ability to work in a fast-paced, production-oriented environment while standing for most of the shift.

Skills

• Experience working in a pharmacy center, mail-order pharmacy, or similar fulfillment environment.
• Comfort working in an assembly line or warehousing environment with defined productivity goals.
• Ability to effectively escalate clinical questions to pharmacists and follow their guidance.
• Strong problem-solving skills for resolving insurance billing issues and escalated member concerns.
• Openness to contract-to-hire opportunities and interest in building long-term experience in the pharmacy field.

Work Environment

This role is based onsite at a pharmacy center operating in a very fast-paced, fulfillment-style setting. You work at an assigned station and spend the majority of the day on your feet while preparing and processing prescriptions through the fulfillment system. The environment focuses on efficiency, accuracy, and teamwork, and is often considered a strong quality-of-life alternative to traditional retail pharmacy settings. Dress is practical and appropriate for a fulfillment and warehouse-style operation, supporting safety and comfort during extended periods of standing and movement.

Schedule

The schedule offers a consistent four-day workweek.

Pay

The pay range for this position is $17.50 - $17.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental, and vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)