Pharmacy Technician Supervisor / Order Entry

About the role

PharMerica is hiring an Order Entry Pharmacy Technician Supervisor in Christiansburg, VA. The supervisor leads the daily operations of the pharmacy’s data entry department, overseeing a team of technicians who accurately enter prescriptions, maintain workflow efficiency, ensure compliance with state and federal regulations, and support timely medication fulfillment. The ideal candidate is an experienced Certified Pharmacy Technician with strong leadership skills, exceptional attention to detail, and a passion for developing high‑performing teams in a fast‑paced pharmacy environment.

Responsibilities

• Leads and guides orientation, training, competency assessment, and evaluation of Pharmacy Data Entry Technicians, with support from Lead Data Entry Technicians.
• Oversees data entry workflow and scheduling, with support from Lead Data Entry Technicians.
• Provides adequate structure, direction, and feedback to data entry staff, in conjunction with pharmacy leadership.
• Understands all dispensing systems used in the pharmacy and their implications for data entry.
• May produce reports and keep management informed of unpaid claims and claims pending follow‑up.
• Processes prescriptions by triaging and inputting into computer systems.
• Maintains current knowledge of Medicaid claim regulations and processes.
• Ensures technician adherence to local, state, and federal regulations.
• Ensures productivity and accuracy standards are adhered to.
• Performs other tasks as assigned.

Qualifications

• High school diploma or equivalent.
• Experience in pharmacy data entry and adjudication; experience in long‑term care (LTC) setting; prior leadership experience.
• Knowledge of Medicaid claims regulations and processes.
• Basic understanding of drugs, medication terminology, and the metric system; ability to operate a computer; workflow management, scheduling, and performance management skills.
• Licenses/Certifications as required by state regulations and business needs.
• Detail‑oriented, goal‑oriented, team player with strong customer service, written and oral communication, and leadership abilities.

About Our Line Of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health‑care providers such as skilled nursing facilities, senior living communities, and hospitals. The company also serves individuals with behavioral needs, infusion therapy needs, seniors receiving in‑home care, and patients with cancer. Operating long‑term care, home infusion, and specialty pharmacies nationwide, PharMerica combines the personal touch of a neighborhood pharmacy with the resources of a national network. Its comprehensive solutions, backed by industry‑leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best‑in‑class clinical standards, enhancing resident health, reducing staff burdens, and supporting client success.

Pay

Salary range: $26.00 – $29.00 per hour.