Pharmacy Technician Supervisor / Order Entry

About the role

PharMerica is a closed-door pharmacy dedicated to providing exceptional pharmaceutical care to long-term care, assisted living, skilled nursing, and post-acute care facilities nationwide. We are committed to delivering personalized service, innovative solutions, and exceptional patient care through our team of pharmacy professionals.

The Order Entry Pharmacy Technician Supervisor is responsible for leading the daily operations of the pharmacy's data entry department. This role supervises a team of pharmacy technicians responsible for accurately entering prescriptions, maintaining workflow efficiency, ensuring compliance with state and federal regulations, and supporting timely medication fulfillment for our patients. The ideal candidate is an experienced Certified Pharmacy Technician with strong leadership skills, exceptional attention to detail, and a passion for developing high-performing teams in a fast-paced pharmacy environment.

Pharmacy Alternatives®, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit www.pharmacyalternatives.com.

Responsibilities

• Leads and guides orientation, training, competency assessment, and evaluation of Pharmacy Data Entry Technicians, with support from Lead Data Entry Technicians.
• Oversees data entry workflow and scheduling, with support from Lead Data Entry Technicians.
• Provides adequate structure, direction, and feedback to data entry staff, in conjunction with pharmacy leadership.
• Understands all dispensing systems used in the pharmacy and their implications for data entry.
• May produce reports and keep management informed of unpaid claims and claims pending follow-up.
• Processes prescriptions by triaging and inputting into computer systems.
• Maintains current knowledge of Medicaid claim regulations and processes.
• Ensure technician adherence to local, state, and federal regulations.
• Ensures productivity and accuracy standards are adhered to.
• Performs other tasks as assigned.

Qualifications

• High school diploma or equivalent.
• Experience in pharmacy data entry and adjudication; experience in LTC setting; prior leadership experience.
• Knowledge of Medicaid claims regulations and processes.
• Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer; workflow management skills; scheduling skills; performance management.
• Licenses/Certifications: As required by state regulations and business needs.
• Detail oriented; goal oriented, team player, customer service, written and oral communication; leadership.

Skills

• Leadership and team development.
• Exceptional attention to detail.
• Strong written and oral communication.
• Customer service orientation.
• Goal‑oriented and team‑player mindset.
• Knowledge of drugs, medication terminology, and the metric system.
• Proficiency with computer systems and data entry.
• Workflow management and scheduling abilities.
• Performance management.

Pay

Salary Range: USD $26.00 - $29.00 per hour.