Pharmacy Technician Supervisor

About the role

The Pharmacy Technician Supervisor oversees day-to-day operations, evaluates, refines, develops, and implements workflow processes, leads staff training and development, conducts performance evaluations and competency assessments, oversees timekeeping, assists with payroll, and schedules staff. They also supervise clinical technician activities to ensure Key Performance Indicators (KPI) metrics are met, including working on time, pump maintenance pickups, and supply management. The role involves maintaining Quality Control Activities and Records, stocking products needed in pharmacy areas, placing orders for medications and supplies, overseeing initial and ongoing training of new and existing pharmacy technicians, participating in the recruiting process, recommending disciplinary action when needed, and performing other related duties.

Responsibilities

• Supervises day-to-day activities of Pharmacy Technicians.
• Responsible for evaluating, refining, developing, and implementing workflow processes, leading staff training and development, conducting performance evaluations and competency assessments, overseeing timekeeping which includes tracking and reporting overtime, assisting with payroll, and scheduling staff.
• Supervises clinical technician activities to ensure KPI metrics met including working on time, pump maintenance pickups and supply management.
• Maintains Quality Control Activities and Records as described in the Pharmacy Policies and Procedures.
• Stocks products needed in pharmacy areas.
• Places orders for medications and supplies from different vendors as needed in absence of Corporate Materials Manager or Pharmacy Manager.
• Oversees initial and ongoing training of new and existing pharmacy technicians.
• Participates in the recruiting process. Interviews pharmacy technician candidates and works with the Hiring Manager to make a final hiring decision, in accordance with Company’s recruiting policy.
• Recommends disciplinary action when needed and participates in departmental HR concerns.
• Performs other related duties assigned by a pharmacist or management.

Requirements

• High school diploma or equivalent.
• Minimum of 5 years of pharmacy technician experience, OR 1 year of previous pharmacy technician lead/supervisory experience.
• Certified pharmacy technician required (CPhT).
• Must be licensed and/or registered (if required by state).

Qualifications

• Detail-oriented and able to make precise measurements and perform tasks repetitively.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to multi-task to meet deadlines.
• The ability to delegate responsibility appropriately to ensure all work is completed accurately and timely.
• A high level of self-motivation, initiative, flexibility, and ability to work independently and under pressure.
• Intermediate computer skills.

Physical Demand Requirements

• Ability to work on a personal computer or laptop for extended periods of time.
• Able to stand for extended periods of time.
• Frequent bending, stooping, reaching.
• Able to lift, move, push, pull up to 50lbs.

Travel Requirements

N/A

Preferred Qualifications & Interests (PQIs)

• CPhT Advanced Certification preferred.
• Previous home health experience.

Benefits

• Medical, Dental, & Vision Insurance.
• Paid Time off.
• Bonding Time Off.
• 401K Retirement Savings Plan with Company Match.
• HSA Company Match.
• Flexible Spending Accounts.
• Tuition Reimbursement.
• myFlexPay.
• Family Support.
• Mental Health Services.
• Company Paid Life Insurance.
• Award/Recognition Programs.

Pay Range

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $33.75-$56.24.