Pharmacy Technician Specialist I - Medication History - St. Luke's

Responsibilities

• Completes area-specific work as outlined by standard processes, procedures, and adherent to policies.
• Serves as an expert with equipment and technology in specialized area.
• Problem solves technical issues in the specialized area as they arise.
• Ensures documents and records are accurate and completed in a timely fashion.
• Supports methods of communication and coordination with patients and care team.
• Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care.
• Provides input to and supports implementation of operational changes, advancements, and site and system standardization.
• Participates in site or system specialized work teams, committees, and councils, as applicable.
• Complies with legal, regulatory, and accreditation standards.
• Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices.
• Maintains updated knowledge and skills and contributes to the education of others.
• Contributes positively to execution of pharmacy department initiatives.
• Accepts assignments of tasks from other pharmacy teammate roles when workload dictates.

Requirements

• Registration/Licensure with state board of pharmacy per state of employment requirements.
• Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT).
• High school diploma or GED equivalent. For technicians in NC with validating technician responsibilities, an Associate’s Degree in Pharmacy Technology is required.
• Typically requires 3 years of experience in health care, insurance industry, pharmacy, or medical background.

Skills

• Excellent oral, written, interpersonal, and customer service skills.
• Ability to speak and be understood by others to communicate effectively.
• Critical thinking and problem-solving skills.
• Basic math skills.
• Strong background in medical terminology preferred.
• Organizational skills and analytical ability to prepare reports and reconcile reports correctly.
• Ability to evaluate and measure customer needs – set clear standards to ensure needs are met.
• Ability to maintain strict confidentiality.
• Self-discipline and attention to detail.
• Working PC knowledge including Microsoft Office Suite (Word, Excel, and Outlook), Internet, and general Call Center Systems.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above shoulders.
• May require extended periods of sitting.
• Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds, and lifting 35 pounds of material.
• Must have functional vision, touch, and hearing.
• Must be able to speak and be understood by others to communicate effectively.
• Utilizes appropriate personal protective equipment (PPE) to perform job duties and minimize exposure to hazardous agents, body fluids, and communicable diseases.
• May be exposed to chemical hazards and hazardous waste as well as blood and body fluids and communicable diseases.
• Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes.
• Takes necessary precautions to avoid inadvertent needle sticks, minor cuts, or bruises.
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs, and changes in temperature and humidity.
• Operates all equipment necessary to perform the job.
• Flexibility to travel between pharmacy locations.

Preferred Qualifications

• Associate or bachelor's degree.