Pharmacy Technician - PBM Services & Analytics

About the role

The Pharmacy Technician - PBM Services & Analytics supports the Pharmacy Benefits Program Manager by providing data-driven insights, financial analysis, and subject matter expertise on pharmacy benefit management operations. This role is critical in ensuring strategic alignment, operational efficiency, and informed decision-making across PBM-related initiatives.

Responsibilities

• Develop and maintain regular and ad hoc reports on PBM performance, utilization, cost trends, and rebate activity.
• Conduct financial and data analyses to support formulary decisions, contract evaluations, and cost containment strategies.
• Monitor and interpret PBM policies, regulatory changes, and payer requirements to inform internal stakeholders.
• Prepare briefing materials and data summaries for PBM-related meetings, including payer negotiations and internal strategy sessions.
• Collaborate with finance, clinical pharmacy, and IT teams to ensure data accuracy and integration across systems.
• Serve as a liaison between PBM operations and other departments, translating technical data into actionable business insights.
• Serve as liaison between Patient Assistance Programs, patients, clinic staff, eligibility staff and outsourced pharmacies.
• Support the PBM technicians and call center as needed.
• Perform other duties as assigned to support broader medication access initiatives.

Requirements

• Financial analytic skills.
• Experience using Excel and spreadsheets.

Qualifications

• High school diploma or equivalent.
• Associates Degree (higher degree accepted) in healthcare, pharmacy, business, or related field.
• Three (3) years pharmacy operations, managed care, PBM or healthcare analytics.
• Bilingual in Spanish (preferred).
• Current Pharmacy Technician Registration with the Texas State Board of Pharmacy upon hire.
• 340B University within 6 months.
• National Certification with the Pharmacy Technician Certification Board (CPhT) (preferred).

Benefits

Remote: Individuals in this position may work at an approved off-site location. They may be required to occasionally visit an on-site location in Austin, Texas, so to be considered, candidates must live in the greater Austin area.

Pay

0.2 FTE dedicated to Pharmacy Technician - PBM Services responsibilities and 0.8 FTE allocated to analytic operations.

Schedule

Remote work arrangement.