Pharmacy Technician Overnight

About the role

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

Responsibilities

• Follow all company SOPs at each workstation to help Pharmacists manage and improve patient health
• Execute pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment
• Create heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
• Offer immunizations and other services at the register and over the phone to keep patients healthy
• Demonstrate compassionate care by solving or escalating patient problems
• Complete basic inventory activities permitted by law and directed by pharmacy leadership, such as:
  • Accurately putting away medication deliveries
  • Completing cycle counts, returns-to-stocks, and waiting bin inventories
• Embrace a growth mindset, remain receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
• Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Comply with CVS policies and procedures to ensure patient safety, controlled substance compliance, recordkeeping, and patient privacy and security
• Deliver additional patient health care services where allowable by law and supported by required training and certification, such as immunizations and point-of-care testing
• Support immunizations where permissible, including:
  • Completing additional licensure and training to obtain Technician Immunizer status
  • Preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring questions to the Pharmacist-on-duty
  • Monitoring for and responding to adverse reactions; reporting adverse reaction events per public health requirements
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient
  • Monitoring and managing vaccine supplies

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, and licensure/certification
• If the state board of pharmacy does not mandate a minimum age, must be at least 16 years of age
• If the state board of pharmacy does not mandate a minimum education requirement, must have a high school diploma or equivalent, or be actively enrolled in a high school or high school equivalency program
• State-level licensure and national certification requirements vary by state

Essential Functions

• Regular and predictable attendance, including weekends
• Ability to complete required training within designated timeframe
• Attention and Focus:
  • Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation:
  • Actively look for ways to help people in a friendly manner
  • Notice and understand patients’ reactions and respond appropriately
• Communication Skills:
  • Use and understand verbal and written communication to interact with patients and colleagues
  • Utilize active listening by giving full attention to what others are saying, taking time to understand points, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution: Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options
• Physical Demands:
  • Be mobile and remain upright for extended periods of time
  • Lift, scan, and bag items
  • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
  • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers
  • Extend hand(s) and arm(s) in multiple directions to place, move, or lift items
  • Control precision; quickly adjust machines to exact positions
  • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
  • Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, and visual inspection involving small parts
  • Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force; frequently lift up to 10 lbs and/or exert up to 10 lbs of force; consistently lift and/or exert a negligible amount of force to move objects
  • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
  • Have the ability to receive detailed information through oral communication

Preferred Qualifications

• 1–3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store and across the market in other locations to meet business needs

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources based on eligibility.