Pharmacy Technician - Data Entry Supervisor

About the role

With one of the nation’s largest, most innovative long-term care pharmacy services provider, Guardian Pharmacy of Omaha, there is no limit to the growth of your career. This position offers an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment.

Responsibilities

• Ensure high service standards are met for both internal and external customers
• Work closely with the leadership team to maintain a culture of engagement and opportunity and cultivate a mindset of continuous improvement among all team members
• Hire, manage, train, evaluate, coach, and schedule Data Entry Technician staff to ensure adequate coverage for workflow
• Manage, monitor, and redirect resources for data entry workflow as needed
• Serve as subject matter expert for QS1 and Docutrack in order to provide assistance and analysis to department
• Work with leadership team to help streamline new facility setup and onboarding
• Ensure that all workflow guidelines are followed by staff and contractual deadlines are met; work collaboratively with account management team
• Continuously review and evaluate current system and workflow processes for enhancements/upgrades that will best support changing needs and projected growth of operations
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently
• In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations
• Lead by example in all areas of role and model the non-negotiable attributes: positive attitude, dependability, commitment, productivity, efficiency and exemplary customer service

Requirements

• High School Diploma or GED required; Bachelor’s Degree in related field preferred
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)
• 5+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience required
• Ability to work independently and deliver to deadlines
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate

Qualifications

• Ability to work collaboratively with all team members

Skills

• Advanced computer skills
• Pharmacy operations system experience
• Ability to work independently and deliver to deadlines
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate

Benefits

Guardian provides employees with a comprehensive Total Rewards package, including:

• Compensation & Financial: Competitive pay, 401(k) with company match
• Family, Health & Insurance Benefits: Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts, Company-paid Basic Life and Accidental Death & Dismemberment, Company-paid Long-Term Disability and optional Short-Term Disability, Dependent Care Flexible Spending Accounts, Wellbeing Employee Assistance Program (EAP), Guardian Angels (Employee assistance fund)
• Time Off: Paid holidays and sick days, Generous vacation benefits based on years of service

Pay

Competitive pay

Schedule

Flexible hours