Pharmacy Technician - Data Entry

About the Role

As a Pharmacy Data Entry Technician, you'll play an important role in keeping our high-volume pharmacy running smoothly. You'll enter and process prescriptions quickly and accurately while working closely with your teammates to meet daily deadlines and delivery schedules.

Responsibilities

• Enter new and refill prescriptions into Framework and other pharmacy systems accurately and efficiently.
• Triage incoming fax prescriptions to help ensure timely processing and dispensing.
• Enter appropriate notes and cycle-fill coding into the pharmacy system.
• Calculate and/or verify the correct dosage based on the prescription.
• Receive, evaluate, process, and follow up with doctors' offices on assigned refills.
• Maintain accurate data entry records for cycle medications, fill requests, renewals, and new cycle orders.
• Use pharmacy systems effectively, including document imaging and legacy pharmacy computer systems.
• Understand and manage Cycle processes to help meet delivery deadlines.
• Consistently meet the pharmacy's established accuracy and productivity standards.
• Troubleshoot, research, and resolve customer service issues using your pharmacy knowledge and experience.
• Communicate with customers by telephone in a caring, understanding, and courteous manner, routing calls as appropriate.
• Complete assigned prescriptions within your regular shift.
• Work closely with teammates to maintain a smooth and efficient workflow, especially during periods of high volume.
• When needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions.
• Perform other duties as needed to support the pharmacy team.

Requirements

• 3+ years of related pharmacy experience, including experience working in a high-volume pharmacy environment.
• At least 6 months of pharmacy data entry experience in a long-term care or managed care setting.
• WA State Pharmacy Technician License — REQUIRED.
• High School Diploma or GED, as required by state regulations.
• Experience with pharmacy computer systems; familiarity with Framework preferred.
• Knowledge of brand-name and generic medications and SIG codes.
• Strong attention to detail and accuracy, even when processing a large volume of prescriptions.
• Ability to work independently and consistently meet deadlines.
• Ability to prioritize and manage multiple tasks in a busy, fast-moving environment.
• Ability to troubleshoot and solve problems with minimal direction.
• Willingness to speak up and ask questions when something doesn't look right.

Schedule

• Full-Time | 40 Hours/Week
• Start times vary between 8:00 AM and 10:30 AM
• End times range between 5:00 PM and 7:30 PM
• Typically work one weekend day per week
• One full weekend off per month
• Must be available to work flexible hours, including weekends, holidays, and overtime as needed

Pay

$26–$30 per hour

Benefits

• Competitive pay
• 401(k) with company match
• Medical, Dental and Vision (Full-Time employees working 30+ hours/week only)
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Paid holidays and sick days
• Generous vacation benefits based on years of service