Pharmacy Technician - Data Entry

Why Right Dose Pharmacy?

We're reimagining medication management and transforming care. Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment.

About the Role

Right Dose Pharmacy is a member of the Guardian family of pharmacies and is seeking a Data Entry Pharmacy Technician II to join our rapidly growing team in Cedar Rapids, Iowa.

Essential Job Functions

• Consistently perform all activities and duties of Data Entry Pharmacy Technician II at above standard performance levels.
• Absolutely ensure customer service standards are met for facilities and patients we serve.
• Assist Lead and/or Supervisor in training the Data Entry staff on systems and processes to ensure Data Entry technicians are fully trained within established time period.
• Serve as subject matter expert and departmental resource in Pharmacy operating systems and workflow. Provide assistance and mentor new Data Entry pharmacy technicians.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Independently troubleshoot, research and resolve customer service issues that require judgement and critical thinking.
• Understand & exercise proficiency in Cycle in order to meet delivery deadlines. Assist in training technicians in Cycle as appropriate.
• Consistently exceed pharmacy's established accuracy and productivity levels.
• Perform other essential functions and duties as needed.

Attributes Required

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy.
• Strategy and Planning – ability to think ahead, plan and manage time efficiently.
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
• Team Oriented – ability to work effectively and collaboratively with all team members.

Education and/or Certifications

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration required

Skills and Qualifications

• 3+ years of related experience including 1 year as a Data Entry Technician II.
• Advanced computer skills; pharmacy operations system experience required.
• Basic knowledge of adjudicating a claim.
• Knowledge of Brand Name/Generic medications and Sig codes.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

What We Offer

• Competitive pay
• 401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Dependent Care Flexible Spending Accounts
• Wellbeing Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Time Off
• Paid holidays and sick days
• Generous vacation benefits based on years of service