Pharmacy Technician Coordinator

Job Summary

Under the direct supervision of a pharmacist and in accordance with standard procedures, provides coordination and leadership for workflows and process improvement within a specialized operational area that spans multiple ministries.

Job Responsibilities and Requirements

• Performs daily services and functions of the specialized role at multiple ministries or in a centralized service model.
• Interacts in a matrix manner that includes learning multiple workflows for various sites, travel, managing matrix relationships and collaborating across team members and ministries to prioritize and efficiently complete work.
• Solves issues in the specialized area as they arise.
• Ensures documents and records are accurate and completed in a timely manner.
• Serves as a resource in the specialized area for other regional, system, and/or external stakeholders.
• Solves complex problems that may impact more than one ministry and ensures that issues are escalated and closed as needed.
• Complies with legal, regulatory, and accreditation standards.
• Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices.
• Counsels team members across multiple ministries when practice standards are not upheld.
• Conducts reviews and audits of specialized area.
• Reports and monitors KPIs to ensure optimal performance.
• Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care.
• Creates system standardization and leads implementation of operational changes and advancements.
• Participates in regional or system specialized work teams, committees, and councils.
• Collaborates with regional or system leaders to develop and coordinate team member education, training, orientation, and competency.
• Trains other team members in specialized area.
• Prepares and distributes work schedules and provides cross-coverage for specialty area, as assigned.
• Serves as the multi-ministry or regional liaison to regional or system pharmacy teams in specialty area.
• Collaborates with leadership to communicate changes in specialty area.
• Provides excellent customer service to patients, other staff and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Works in a constant state of alertness and safe manner.

Education

• High School diploma/GED or 10 years of work experience
• Three years’ experience as a pharmacy technician or relevant healthcare field

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Able to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Professional License and/or Certifications

• State of Work Location: Illinois: Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation (IDFPR) Or FUTURE - Pharmacy Technician, Registered within 2 months - Illinois Department of Financial and Professional Regulation (IDFPR)
• State of Work Location: Missouri: Pharmacy Technician - Missouri Division of Professional Registration Or MO Registration Application and Finger Print Process Complete AT TIME OF HIRE - Missouri Division of Professional RegistrationAndFUTURE - Pharmacy Technician, Registered within 6 months - Missouri Division of Professional Registration
• State of Work Location: Wisconsin: Pharmacy Technician, Registered - Wisconsin Department of Safety and Professional Services Or WI Registration Application Number (PAR) - Wisconsin Department of Safety and Professional ServicesAndFUTURE - Pharmacy Technician, Registered within 6 Months - Wisconsin Department of Safety and Professional Services

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

7722840164 Infusion Access Team - WI Region

Scheduled Weekly Hours

40

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health Values

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.