Pharmacy Technician-Care Coordinator-Canonsburg, PA (Hybrid)

About the role

Preferred Primary Care Physicians is seeking a full-time Pharmacy Technician – Care Coordinator to support our Ambulatory Care Providers in the Value-Based Care Department at our central business office in Canonsburg, PA. After training and director's approval, the candidate will have flexibility and an opportunity for a hybrid position, including an on-site and remote work schedule (Monday-Friday). This position will provide support to our ambulatory pharmacist, including interacting with and assisting patients and providers with medication-related issues. The Care Coordinator will collaborate with the ambulatory pharmacist on both PPCP and pharmacy payer-driven programs and perform administrative tasks such as coordination of patient scheduling for PPCP's dietitians and Diabetic Education Classes (DSMES), distributing patient education, and other minor administrative tasks.

Responsibilities

• Review referrals to dietitians and pharmacist
• Manage and maintain patient scheduling on behalf of PPCP's dietitians and pharmacist
• Perform administrative tasks on behalf of the care team as needed
• Navigate medication affordability concerns directly with patients and providers
• Assist PPCP's pharmacist with addressing formulary changes, managing pharmacy-related STARs measure data, and developing/maintaining workflows for pharmacy initiatives
• Maintain thorough and proper documentation within the electronic medical record
• Other duties as assigned

Requirements

• Registered Pharmacy Technician (Pennsylvania) required
• Certified Pharmacy Technician (CPhT) preferred
• At least 2 years previous pharmacy or healthcare experience required
• High school diploma or equivalent

Skills

• Knowledge of pharmacy procedures and terminology
• Excellent customer service and communication skills
• Experience in using electronic health records or other healthcare-related platforms
• Ability to use applicable Microsoft products
• Previous administrative experience in a medical office and/or healthcare work environment preferred
• Strong attention to detail
• Ability to work independently

Schedule

Monday-Friday, hybrid on-site and remote work schedule after training and director's approval.