Pharmacy Technician - BONUS

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Are you seeking a career with growth and purpose? We’re seeking someone who can work full time 40 hours per week. We are offering a $1,500 bonus to join our team (not valid for current CVS colleagues). CVS Health has an exciting new opportunity as a Pharmacy Technician on our CarePlus Specialty Pharmacy team. The team specializes in MS, Oncology, Hepatitis, HIV, Rheumatology, Dermatology, and Transplant and Gastrointestinal diseases.

Responsibilities

• Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.
• Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.
• Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.
• Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.
• Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.
• Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.
• Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.
• Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.
• Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.

Requirements

• Valid Tennessee Pharmacy Technician Registration
• Prior authorization experience
• 6+ months experience in a customer service position within healthcare, social services, or a similar service position
• CPhT or ExCPT Certification
• High school diploma or equivalent

Pay

The typical pay range for this role is $17.00 – $25.65 per hour. This position is eligible for a $1,500 sign‑on bonus (not valid for current CVS colleagues) and may also qualify for CVS Health bonus, commission or short‑term incentive programs in addition to base pay.

Schedule

Full‑time, 40 hours per week. Pharmacy hours: Monday through Friday, 8:00 am – 6:00 pm.

Benefits

This full‑time position is eligible for a comprehensive benefits package including