Pharmacy Technician – Bilingual (English/Spanish)

About the role

NuvemRx is seeking a bilingual (English/Spanish) pharmacy technician to join our team at our pharmacy located at 1110 Rockland Street, Reading, PA. This is a full-time, on-site role with a Monday–Friday schedule (8-hour shifts between 8:00AM and 6:00PM), no nights, weekends, or major holidays. Fluency in both English and Spanish is required for this position. You will play a vital role in supporting our Spanish-speaking patient population and ensuring every patient receives accurate, compassionate, and efficient pharmacy care.

Responsibilities

• Assist the pharmacist with serving patients and maintaining the pharmacy department.
• Receive prescriptions, verify validity, and process them electronically with complete accuracy.
• Select appropriate medications, measure dosages, and fill prescriptions per protocol.
• Resolve issues when they arise, including rejected insurance claims.
• Communicate directly with Spanish-speaking patients to address their questions and prescription needs.
• Answer incoming calls for prescription orders and refills; make outgoing follow-up calls to patients and triage calls as needed.
• Greet customers, answer questions, and provide a caring service experience that exceeds patient expectations.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Sort, stock, label medications, and monitor inventory.
• Pack orders, coordinate medication delivery, and prepare shipments with courier or shipping services.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Aid the pharmacist with clinical and non-clinical operations; document and report quality issues appropriately.
• Maintain compliance with all security measures, quality standards, HIPAA, HITECH, and FWA credentialing requirements.
• Undertake administrative tasks (e.g., record-keeping) as assigned.

Qualifications

• Fluent bilingual proficiency in English and Spanish (required).
• Certified Pharmacy Technician (CPhT) certification or successful completion of a pharmacy technician program, if required in the state of practice.
• At least one year of proven experience as a pharmacy technician.
• Knowledge of medication and dosage calculations, pharmacy law, and medical terminology.
• Excellent communication and customer service skills.
• Outstanding organizational skills and a reliable, detail-oriented approach.

Benefits

• On-site work environment within a community health pharmacy
• Monday–Friday schedule (8 hours between 8:00AM–6:00PM); no nights, no weekends, closed most federal holidays
• Competitive compensation
• Competitive PTO
• Medical, dental, vision
• 401(k) with match
• Life and disability coverage
• Employee Assistance Program
• Mission-driven team

Pay

The expected base salary for this role is competitive and commensurate with experience. Actual compensation may vary based on factors such as skills, location, and internal equity.

Schedule

This is a full-time, on-site role with a Monday–Friday schedule (8-hour shifts between 8:00AM and 6:00PM), no nights, weekends, or major holidays.