Pharmacy Technician – Bilingual (English/Spanish)

About the role

NuvemRx is seeking a bilingual (English/Spanish) Pharmacy Technician at our pharmacy at 7900 NW 27th Avenue, Suite E-12, Miami, FL. Fluency in both English and Spanish is required. You will work Monday–Friday, 8:30AM–5:00PM with no nights, weekends, or major holidays. You'll play a vital role supporting our Spanish-speaking patient population while ensuring accurate, compassionate, and efficient pharmacy care.

Responsibilities

• Aid the pharmacist with serving patients and maintaining the pharmacy department.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication, and monitor inventory.
• Undertake administrative tasks (e.g., record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Maintain current HIPAA, HITECH, and FWA credentialing.
• Absorb clinical and non-clinical operations; document and report quality issues appropriately.
• Pack orders per policies and procedures.
• Cook up medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming calls for prescription orders, refills, and make outgoing follow-up calls; triage and escalate as needed.

Requirements

• At least one year of proven experience as a pharmacy technician.
• Fluent bilingual proficiency in English and Spanish (required).

Qualifications

• Successful completion of a pharmacy technician program, if required in the state of practice.

Skills

• Knowledge of medication and dosage calculations, pharmacy law, and medical terminology.
• Excellent communication and customer service skills.
• Outstanding organizational skills; reliable with a keen eye for detail.

Benefits

• On-site work environment within a Federally Qualified Health Center.
• Monday–Friday, 8:30AM–5:00PM; no nights, no weekends, closed most federal holidays.
• Competitive compensation.
• Competitive PTO.
• Medical, dental, vision.
• 401(k) with match.
• Life and disability coverage.
• Employee Assistance Program.

Pay

The expected base salary for this role is competitive and commensurate with experience. NuvemRx complies with applicable pay transparency laws.

Schedule

Monday–Friday, 8:30AM–5:00PM; no nights, no weekends, closed most federal holidays.