Pharmacy Technician

About the role

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.

Responsibilities

• Direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Handle highly confidential information.
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and answer inquiries as appropriate.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Requirements

• Minimum High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Qualifications

• Desired: Any previous comparable experience.
• Any equivalent experience of a pharmacy clerk.
• EPRN familiarity.

Skills

• Understanding and following company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Understanding and adhering to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.