Pharmacy Technician
Optum · Lake Charles, LA · 2 days ago
Healthcare$16–$29/hrFull-time
About the role
We are seeking a Specialty Pharmacy Technician to join our team at CPS Solutions, LLC. This position offers a rewarding career in a dynamic healthcare environment, where you can contribute to improving patient outcomes.
Responsibilities
- Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment and account inquiries
- Handle inbound and outbound calls
- Verify insurance benefits and obtain authorizations
- Resolve or escalate issues related to billing or clinical concerns
- Collect co-payments and assist patients with financial support programs
- Prepare medications for shipment and assist with packaging
- Maintain workstation supplies and cleanliness
- Participate in quality improvement activities and staff committees as needed
Requirements
- High school diploma or equivalent
- Active LA pharmacy technician license
- Experience in retail pharmacy or healthcare preferred
- Proven solid customer service, communication, and problem-solving skills
- Proven ability to understand payer processes and specialty drug requirements
Qualifications
- National Pharmacy Technician Certification (e.g., PTCB or ExCPhT) preferred
- Proficient typing and computer skills
Skills
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
Pay and Schedule
- Hourly pay range: $16 - $29 per hour
- Schedule: Monday through Friday, 7:45 AM - 4:15 PM CDT
- No weekends or holidays
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution
Pay
- Based on several factors including local labor markets, education, work experience, certifications, etc.
UnitedHealth Group Commitment
- Helping people live healthier lives and making the health system work better for everyone
- Commitment to mitigating impact on the environment and enabling equitable care
- Equal opportunity employer