Pharmacy Technician

Location: Rotating weekly schedule at two Portland locations: NE Hancock, Portland 97212 / E Burnside, Portland 97233; other locations may be required.

Schedule

• Monday–Friday, 8:30 AM – 5:00 PM
• Participation in a rotating late clinic schedule is required; one Friday per month 10:30 AM – 7:30 PM
• Preapproved overtime may be requested

Pay

• Pharmacy Tech 1 – No license or experience required – $20 – $23/hr
• Pharmacy Tech 2 – Oregon State licensed; not certified – $23 – $27/hr
• Pharmacy Tech 3 – Oregon State license; PTCB certification; must obtain 340B certification – $27 – $32/hr

About the Organization

The mission of NARA Northwest is to provide education, physical and mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. NARA NW delivers services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With almost 500 employees across programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement while making a tangible, positive impact.

About the Role

NARA NW is seeking a dedicated and detail-oriented Pharmacy Technician to support the safe, accurate, and efficient operation of our pharmacy services. Working under the supervision of licensed pharmacists and pharmacy leadership, this position assists with medication preparation, dispensing, inventory management, patient support, insurance processing, and pharmacy operations. The ideal candidate is an organized multitasker with strong customer service skills, pharmacy knowledge, and a commitment to providing culturally responsive care. This role supports NARA NW’s mission of serving Native American/Alaska Native communities and other underserved populations with dignity, respect, and compassion.

Responsibilities

• Assist pharmacists in the preparation, dispensing, and distribution of medications in compliance with state, federal, and organizational regulations.
• Demonstrate strong multitasking, problem-solving, pharmacy calculation, and organizational skills in a fast-paced environment.
• Master pharmacy software and automation systems: Athena, PioneerRx, ScriptPro, MiniMedBank, RapidPak, Medsense.
• Process prescriptions from entry through dispensing using pharmacy software and automation systems.
• Understand how to separate 340B and non-340B drug inventory systems as well as hazardous and non-hazardous drugs.
• Maintain accurate patient records, prescription information, insurance data, and pharmacy documentation.
• Provide exceptional customer service by assisting patients with prescription-related questions and pharmacy services.
• Process prescription claims, resolve billing issues, communicate with insurance providers, and assist with prior authorizations.
• Manage pharmacy inventory, medication storage, and restocking activities.
• Identify and report prescription errors and support quality assurance and patient safety initiatives.
• Collaborate effectively with pharmacists, healthcare providers, clients, and NARA NW team members while maintaining professional boundaries and patient confidentiality.
• Perform point-of-sale transactions, process claims, troubleshoot issues, and handle prior authorizations.
• Support NARA NW's mission by providing respectful, culturally responsive care to Native American, Alaska Native, and underserved populations.

Travel Requirements

Local travel is required. NARA NW fleet vehicles are available for employees. Employees using their own vehicle for transportation between sites during the workday will receive mileage reimbursement.