Pharmacy Technician - Ambulatory

About the role

The Pharmacy Technician – Ambulatory supports one of Cleveland Clinic’s busiest outpatient pharmacies, located in the JJ Building on Euclid Avenue at Main Campus. Processing approximately 1,100 prescriptions each day, this high-volume pharmacy offers caregivers the opportunity to develop expertise across multiple areas of ambulatory pharmacy operations.

Responsibilities

• Assist patients at the register
• Prepare new and refill prescription orders
• Perform prescription data entry and insurance processing
• Manage inventory through cycle counts, restocking, and ordering supplies
• Provide exceptional customer service to patients, providers, care teams, and other internal partners
• Rotate through multiple workflow stations to ensure accurate, efficient medication dispensing and a seamless patient experience in a fast-paced outpatient environment

Requirements

• Full-time, Monday through Friday, rotating 8-hour shifts of 6:45am–3:15pm, 8:30am–5:00pm, 10:00am–6:30pm, and 11:45am–8:15pm
• Rotating weekend schedule approximately every 8th–9th weekend
• Holiday rotation approximately once every three years

Qualifications

• High School Diploma/GED
• Active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP)
• Within 18 months from the date of hire: Obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) AND Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy

Preferred qualifications

• Six months of hospital experience
• Completion of a formal pharmacy technician training program
• Prior outpatient/community experience

Physical Requirements

Able to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 20 lbs. while walking, stooping, bending and reaching.

Benefits

• Health Plan Options
• Dental Care
• Vision Care
• Flexible Spending Accounts
• Life Insurance
• Short- and Long-term Disability Coverage
• Cleveland Clinic Investment Pension Plan
• 401(k) / 403(b) Plan
• Paid Time Off (PTO)
• Caregiver discounts
• Adoption assistance
• Employee Assistance Program
• Employee Hardship Fund
• Paid maternity and parental leave