Pharmacy Technican Representative - Accredo Specialty Pharmacy - Honolulu, Hawaii

About the role

This position is based on-site at Accredo Health Group, Inc., 677 Ala Moana Blvd., Suite 404, Honolulu, HI. The schedule is Monday through Friday, between 6:00 a.m. and 6:00 p.m.

As part of the fulfillment team in prescription management, you will handle benefits investigation and verification, pick/pack/ship medications, order entry, customer service note entry, inventory management, and patient and provider correspondence. All work must adhere to strict HIPAA regulations, especially when communicating outside Express Scripts. Team members follow Policies and Procedures and work instructions, collaborating with onsite or offsite departments as directed. Cross-training across all functional areas is expected, and essential function weights may shift as department needs change.

Responsibilities

• Process prescriptions and manage inventory (standard work subject to change by supervisor/manager)
• Work in a production setting to support production needs and stay current with work instructions
• Primary focus on fulfillment and inventory management
• Cross-train in all functional areas as needed
• Perform benefits investigation and verification
• Pick, pack, and ship medications
• Enter orders and customer service notes
• Manage inventory
• Handle patient and provider correspondence
• Complete additional duties as assigned by management

Requirements

• High School diploma or GED required
• 6+ months pharmacy technician experience strongly preferred
• Hawaii State Pharmacy Technician License
• Basic math skills and general PC knowledge (Microsoft Office, Internet, email)
• Strong verbal and written communication skills
• Strong attention to detail, accuracy, and quality
• Ability to hold team members accountable to production rates and identify root causes when rates are not met
• Ability to work collaboratively in a dynamic environment, learn quickly, solve problems, and make decisions with minimal supervision
• Ability to work in a fast-paced production environment
• Willingness to work a flexible schedule to accommodate peak volume times and changing enterprise needs
• Willingness and ability to learn internal systems, processes, and programs as needed
• Ability to lift 50 lbs

Schedule

Monday–Friday, 6:00 a.m.–6:00 p.m. (onsite). This role is worksite-dependent and can only be performed onsite. If occasional or permanent remote work is arranged, a cable broadband or fiber optic internet connection with speeds of at least 10 Mbps download / 5 Mbps upload is required.

Pay

Hourly rate of $18–$27 USD, depending on relevant factors including experience and geographic location. This role is also anticipated to be eligible for an annual bonus plan.

Benefits

• Medical, vision, and dental coverage starting day one
• Well-being and behavioral health programs
• 401(k) plan
• Company-paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays
• Leaves of absence