Pharmacy Tech- Liaison

Responsibilities

• Initializing and leading ongoing work in patients’ medication therapy and ensuring that the patient/pharmacy engagement is appropriate and consistent with their preferences.
• Ensuring that every patient who can benefit from HonorHealth Specialty Pharmacy’s services is identified and contact is made efficiently and effectively.
• Effectively explaining services and support that the pharmacy offers without impeding patient’s choice of pharmacy, and achieving patient participation.
• Performing all benefits investigation, prior authorization, and financial assistance work needed to ensure patients have access to the medication they need.
• Providing support in the fulfillment center.
• Providing direct support to enrolled patients to ensure they are supported throughout their therapy regimen and achieve their intended outcome.
• Congducting outbound phone calls for patient support, adherence checks and refill reminders.
• Accepting inbound calls from patients.
• Designing and continuously improving pharmacy workflows to better deliver the specialty pharmacy experience to patients, caregivers, and providers.
• Operating in accordance with HonorHealth policies, all federal and state regulations as well as maintain compliance and adhere to standards set forth by the accrediting bodies.
• Educate HonorHealth's leadership and clinic staff on the pharmacy's role to gain their support and establish collaboration.

Requirements

• High School Diploma in or GED Required.
• 1 year Formalized pharmacy technician training Preferred.
• 2 years Experience in a specialty pharmacy or with specialty drugs Preferred.
• Certified Pharmacy Technician (CPhT) - Certification issued by the Arizona Board of Pharmacy Required.
• Pharmacy Technician Certification Board Medication History (PTCB) - Certificate Issued by the Pharmacy Technician Board (PTCB) Preferred.