Pharmacy Tech II - Kelsey Seybold - Springwoods Village

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties.

About the role

Assists the Pharmacist in the preparation of prescriptions as permitted by state law. Maintains good customer service by accepting prescriptions or refill requests, processing sales, and answering questions for customers. Achieves customer satisfaction by promptly processing prescriptions, sales transactions, and answering questions. Other duties include stocking and pricing over-the-counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist.

Responsibilities

• Counts, pours, and packages medication, following all prescription error prevention procedures, for review by the Pharmacist
• Enters prescription and patient information into the pharmacy computer system
• Retrieves medication from stock
• Refers medical, prescription, or other appropriate questions or phone calls to Pharmacist
• At point of sale, verifies that customer receives correct prescription(s)
• Enters sales on cash register, processes payments, and bags merchandise at end of sale
• Enters refill requests in IDX, contacts physician's office or refill hotline regarding refill authorizations
• Answers and transfers phone calls
• Moves stock from storage to OTC area, follows plan-o-gram to stock shelves, labels OTC products and shelves, completes OTC price changes, and changes ad signs
• Stocks pharmacy shelves and removes outdated over-the-counter (OTC) stock, returns, call-ins, etc., from shelves and completes paperwork for returning goods
• Assists customers in locating OTC needs
• Fronts and cleans shelves, counters, bins, etc.
• Attends meetings as designated
• Performs any other duties as deemed necessary to support clinic and pharmacy activities

Requirements

• High school diploma/GED or completion of Certified Technician training program
• TSBP Registration
• 2+ years retail pharmacy experience
• Or completion of an Accredited Pharmacy Technician Program

Skills

• Experience with math and cash handling
• Proven stress tolerance and physical stamina
• Demonstrated ability to read merchandise labels and invoices
• Demonstrated ability to ask and answer questions over the phone
• Demonstrated ability to write information on prescriptions
• Demonstrated ability to communicate with customers to handle complaints and problems
• Demonstrated ability to operate a computer terminal for processing prescriptions
• Demonstrated ability to add and subtract
• Demonstrated ability to make change
• Demonstrated ability to complete daily cash report
• Demonstrated ability to type 20 WPM
• Demonstrated ability to receive prescriptions and ring up sales in a fast-paced environment
• Demonstrated ability to work in a fast-paced environment
• Demonstrated ability to maneuver around pharmacy

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.