PHARMACY/SR CERTIFIED TECH

About the role

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and offering the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as allowable by state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Support company Health and Wellness initiatives.
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies regarding HIPAA.
• Maintain a current national and/or state registration, certification, or license depending on state requirements.
• Administer vaccinations, point of care testing, complete Technician Product Verification, and perform other advanced pharmacy technician duties as allowed by state law.
• Assist pharmacist in all responsibilities except those requiring a pharmacist's professional judgment.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Provide day-to-day training support for pharmacy associates and encourage, monitor, and assist new techs through the technician training program (except in California).
• Ensure execution of department standards by leading by example.
• Serve as an alternative representative for store-wide meetings or huddles.
• Support workflow and pharmacist oversight through shift leadership, delegating station rotation, and resolving issues.
• Act as a pharmacy safety subject matter expert by recognizing areas of opportunity and coaching to correctness.
• Comply with and reinforce all sanitation and safety regulations, guidelines, and procedures according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud.
• Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Certified Technician.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

• Minimum High School Diploma or GED.
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise (except in California).
• Must be at least 18 years of age.
• Completion of company-approved Technician Product Verification program and ongoing maintenance requirements as allowed by state law.
• Completion of company-approved Point of Care training program and ongoing maintenance requirements as allowed by state law.
• Completion of company-approved practical immunization training program and ongoing maintenance requirements.
• Active enrollment in American Heart Association Basic Life Support course.
• Demonstrated ability to maintain confidentiality and protect sensitive information.
• Excellent oral and written communication skills.
• Self-motivated, able to organize, prioritize, plan, and meet deadlines.
• Proven attention to detail and stellar customer service skills.
• Completion of national and/or state registration, certification, or licensure depending upon state requirements.

Desired

• 1 year of previous experience in a management or supervisory role.