Pharmacy Specialized Technician -Overnight (Inpatient)

Job Location: 220 Hutchison Rd, Rochester, New York, United States, 14620

Opening Worker Subtype: Regular, Full time, 40 scheduled weekly hours

Compensation Range: $23.51 - $31.74 (minimum and maximum for this job; individual salaries/hourly rates will be determined by considering factors including market data, education, experience, qualifications, expertise, and internal equity)

Responsibilities

• Provides specialized support, oversight, and leadership in a specified area of pharmacy.
• Assists in training, troubleshooting, and process improvement.
• Ensures all pharmacy technician functions comply with state, federal, and local regulations.
• Completes assigned duties in a specialized area and may be assigned to other pharmacy technician duties as needed.
• Develops and maintains training materials specific to the assigned specialty area.
• Coordinates and actively participates in training new technicians; ensures competency and develops competency programs.
• Maintains documentation of completed training and competency.
• Provides feedback to staff when issues are identified or additional training is required.
• Develops and maintains Standard Operating Procedures (SOPs).
• Maintains workflow and identifies opportunities to reduce waste and maximize efficiency.
• Actively seeks process improvement strategies and implements new procedures with supervisor/management.
• Ensures technicians follow proper processes and provides feedback or remediation as needed.
• Provides data and metrics to management to monitor efficiency and efficacy of processes.
• Creates and maintains downtime procedures published online for staff access.
• Troubleshoots common issues with software or hardware; handles complex issues and coordinates with vendors as needed.
• Notifies appropriate staff if issues impact operational workflow or require process changes.
• Troubleshoots issues with pharmacy technology (e.g., eRecord, Pyxis, CII Safe) and provides departmental support.
• Assists with workflow issues across the department as an experienced technician.
• Provides routine coverage to specialized areas, assisting in daily workflow and downtime.
• Acts as a role model for team members, adhering to SOPs, policies, and regulations.
• Maintains skills in other areas to allow for staffing flexibility and assigned duties.
• Serves as a resource for other technicians, using expertise to guide decision-making.
• Completes other assigned tasks appropriate for certified pharmacy technicians.
• Performs other duties as assigned.

Requirements

• High School diploma required or equivalent combination of education and experience.
• 3 years of experience as a pharmacy technician in a related practice area preferred.
• Computer literacy and knowledge of pharmacy applications required.
• Excellent communication and interpersonal skills; ability to work collaboratively.
• Ability to multi-task, manage details accurately, work under pressure, and maintain a professional attitude.
• Good moral character, including adherence to ICARE values (equity, leadership, integrity, openness, respect, and accountability).

Qualifications

• Certification from a nationally accredited pharmacy technician certification program (e.g., PTCB) upon hire required.
• Completion of ASHP accredited training program or equivalent experience as a pharmacy technician upon hire required.