PHARMACY/PHARMCST-INTERN

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Achieve and maintain sales and profit goals for the department.
• Maintain quality assurance standards.
• Deliver excellent customer service.
• Follow the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Answer questions regarding products sold within the department and throughout the store.
• Discuss pharmaceutical products with customers and prescribers.
• Provide drug counseling to customers.
• Recommend over the counter medications.
• Input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescriber’s offices for authorization.
• Bag filled prescriptions and deliver to customers accurately.
• Process third party insurance information for customers.
• Contact insurance companies on behalf of customers, if necessary.
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department.
• Stock incoming orders properly.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults.

Requirements

Minimum requirements:

• Actively enrolled in a US school of pharmacy
• Hold a current state issued Pharmacy Intern license

Qualifications

Preferred qualifications:

• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Skills

• Exceptional customer service skills
• Knowledge of pharmaceutical products
• Ability to communicate effectively with customers and prescribers
• Computer literacy, particularly in pharmacy software systems
• Strong organizational and attention to detail skills
• Ability to work independently and as part of a team

Benefits

Not specified

Pay

Not specified

Schedule

Not specified