Pharmacy Patient Advocate

Prior Authorizations

• Assist in prior authorizations process.
• Work directly with patients to determine eligibility for medication financial assistance programs.
• Ensure patients receive timely access to their prescribed medications.
• Participate in special projects as needed.

Responsibilities

• Enroll under/uninsured patients to appropriate patient assistance programs.
• Act as liaison between insurance company, patients, and physicians' offices.
• Communicate information to update patients and providers on the status of completing the prescription fill.
• Maintain documentation relative to the job.
• Assume responsibility for professional development and continued education.

Requirements

• High School diploma or equivalent.
• Two years experience as a Pharmacy Technician.
• Current Pharmacy Technician Certificate issued by the Louisiana Board of Pharmacy.
• Completion of pharmacy technician training program.

Skills and Abilities

• Computer skills and dexterity required for data entry and retrieval of patient information.
• Proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills.
• Negotiation skills to assist the patient in navigating the health care system.
• Excellent interpersonal skills.
• Ability to maintain highly confidential and sensitive information.
• Ability to multitask.
• Ability to work independently and within a team.

Other Related Duties

Assumes responsibility for professional development and continued education.

Physical and Environmental Demands

• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Exposure to blood, body fluid and tissue.
• Works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases.
• Potential to encounter hazardous medications and hazardous waste.
• Occupational risk for exposure to all communicable diseases.
• Occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste.

Equal Opportunity Employer

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.