Pharmacy Operations Manager

About the role

We’re looking for a people-first leader who’s energized by building strong teams and making a real impact in patient care. If you’re a motivated self-starter with healthcare or pharmacy experience—and you thrive in fast-growing environments—this could be a great fit.

Responsibilities

• Lead, coach, and develop a team of Specialty Liaisons in specialty clinics
• Drive a high-quality patient experience while meeting service, growth, and performance goals
• Support onboarding, training, performance feedback, and professional development
• Partner closely with clinics, pharmacies, and internal Shields teams to keep operations running smoothly
• Identify opportunities to improve workflows, efficiency, and patient outcomes
• Build strong relationships with clinic and health system leaders
• Ensure coverage, accountability, and consistent use of best practices
• Share updates and insights with leadership and collaborate on growth initiatives

Requirements

• Proven people management experience, ideally in pharmacy or healthcare

Qualifications

• Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
• 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
• National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
• Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.

Pay

An employee in this position can expect a salary rate between $70,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law

Schedule

Not specified

Benefits

Not specified