Pharmacy Manager, Specialty Clinical Pharmacy, Ambulatory Care

About the role

The Ambulatory Care Pharmacy Manager works closely with the Ambulatory Care Assistant Chief to establish and execute strategy for the Ambulatory Care Pharmacy Specialty Clinical Services. This includes identifying areas of improvement, opportunities for development of new innovative services, mitigation of emerging threats, ensuring regulatory compliance and operational effectiveness/efficiency.

Responsibilities

• Manage Operational Aspects of Specialty Clinical Pharmacy Services
• Manage Pharmacy Staff
• Administer Administrative Activities
• Drive Strategy and Development

Requirements

• Current and unrestricted California Pharmacist License
• Doctor of Pharmacy Degree (PharmD) from an accredited college or university, or equivalent training
• Completion of Post-Graduate Year (PGY) 1 Residency, or 3 years of pharmacist experience
• Knowledge in Pharmacy practice and industry best practices in optimizing the use of medication to treat patients
• Knowledge of all pharmacy federal and state laws and regulations
• Leadership skills in employee supervision to effectively lead and motivate others
• Conflict resolution skills to resolve personnel issues and counsel assigned staff to develop cooperative working relationships
• Demonstrated ability to effectively manage multiple priorities in a complex, challenging environment
• Demonstrated ability to adapt and be flexible, and to anticipate and effectively handle change
• Customer service orientation to respond quickly and with empathy to patient issues
• Organize operations in an efficient and effective manner through improving workflow systems and protocols
• Collaborate within and across departments to coordinate daily Pharmacy activities and resolve problems
• Maintain professional relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff
• Proven analytical abilities and problem-solving skills to quickly evaluate complex issues and identify options for resolution
• Listen actively, consider all points of view with an open mind, soliciting and incorporating ideas when appropriate

Qualifications

• Board Certification, [e.g., Board Certified Pharmacotherapy Specialist (BCPS), Board Certified Ambulatory Care Pharmacist (BCACP)], or equivalent
• LEAN Certifications
• Master’s degree [Master of Science (MS) in related area, Master of Health Administration (MHA), or Master of Business Administration (MBA)], or equivalent experience/training
• Completion of American Society of Health System Pharmacists (ASHP) Pharmacy Leadership Academy (PLA)
• Specialty clinical experience
• Strategic planning experience
• Managed care experience
• Completion of Post-Graduate Year Two (PGY 2) residency, or 5 years of equivalent experience
• Knowledge of relevant Pharmacy Department, medical center, and UC policies and protocols including medicine storage, safety, and patient privacy and treatment