Pharmacy Manager

Position Summary

Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes/regulations.

What You'll Do

• Drive sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross functional relationships, and assessing economic trends and demographics.
• Model, enforce, and provide direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Oversee the implementation of and participate in community outreach programs and encourage Associates to serve as a good member of the community.
• Ensure compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
• Provide supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and promoting a belonging mindset in the workplace.
• Ensure confidentiality of information, documentation, and assigned records as required by Company policies and local, State and Federal guidelines.
• Manage Pharmacy Operations by conducting Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives.
• Ensure pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures.
• Ensure adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer insurance and licensure issues.
• Document information on changes in pharmaceutical products and procedures and new ideas, approaches, and processes and share the information with Associates and Managers.
• Oversee Inventory Flow by regularly monitoring the inventory flow process to identify merchandise that needs to be ordered, ensuring proper execution of inventory flow processes, and monitoring and evaluating the facility to identify and address problems with inventory flow.
• Manage Finances by demonstrating sound financial management skills including interpreting, analyzing, and explaining financial data and information; managing budgets and ensuring budgets and financial performance are aligned with business strategic requirements; ensuring assets, liabilities, revenues, and operating expenses are accounted for and reported; complying with Company financial policies and procedures; compiling and evaluating financial data to ensure operating procedures meet business needs; and monitoring financial data and trends to identify and respond to market changes and other areas of opportunity.
• Create a culture of patient care, safety, and accuracy; communicate clear expectations regarding quality of care and patient safety; ensure others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals.
• Ensure counseling, providing information related to the health service provided, occurs on new therapy, new items, and as requested by patients or required by practice or state regulations, including appropriate documentation.
• Analyze and identify areas of improvement needed and implement intervention steps to improve team knowledge and focus on patient safety and risk reduction.
• Promote reporting and transparency of errors whether actual or patient perceived; write timely and effective plans of action focused on identification and correction of root cause.
• Create and foster an environment centered on health care compliance execution; actively communicate, train, and guide the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business.
• Implement compliance initiatives and priorities and monitor compliance execution by others; ensure appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP).
• Utilize auditing processes to identify compliance issues and implement processes for improvement.
• Build high-performing teams, embrace differences in people, cultures, ideas, and experiences; create a workplace where associates feel seen, supported, and connected through a culture of belonging; create opportunities for all associates to thrive and perform.
• Work collaboratively, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
• Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance; model the Walmart values to support and foster our culture; hold oneself and others accountable; support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us—creating a sense of belonging, eliminating waste, participating in local giving.
• Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
• Deliver results while putting the customer first; consider and adapt to how, where, and when customers shop and apply the EDLP and EDLC business models to all plans.
• Make decisions based on data, insights, and analysis; balance short and long-term priorities and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Display curiosity and a desire to learn; take calculated risks; demonstrate courage and resilience; encourage learning from mistakes.
• Drive continuous improvements; adopt and encourage the use of new technologies and skills; support others through change.

Pay

The annual salary range for this position is $112,000.00 - $197,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

Benefits

• Health benefits including medical, vision, and dental coverage
• Financial benefits including 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes (amount depends on job classification and length of employment; meets or exceeds paid sick leave laws where applicable)
• Live Better U education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities (programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees completely paid by Walmart)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum Qualifications

• Bachelor's degree in Pharmacy or PharmD degree or equivalent FPGEC (NABP)
• Pharmacy license (by job entry date)
• Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored)

Preferred Qualifications

• U.S. pharmacy related experience

This response is AI-generated, for reference only.