Pharmacy Liaison-Outpatient Pharmacy, Holden, 40hr, Day

About the role

This position is for a Pharmacy Technician who will perform benefit investigation tasks under the supervision of an operations manager. The role involves running test claims, submitting prior authorizations, documenting results on the patient chart, and conducting patient outreach and follow-up calls.

Responsibilities

• Completes benefit investigations when requested and documents the results on the patient's electronic medical record.
• Sends prior authorizations to insurance using various methods including online and telephone.
• Appeals decisions as necessary and conducts follow-up phone calls to insurance companies.
• Keeps abreast of manufacturer patient savings opportunities and communicates this information clearly and effectively to providers and patients.
• Follows up with patients regarding insurance decisions, rejections, and prescription filling information.
• Maintains a perpetual inventory of appropriate medications from internal pharmacies and communicates this to the clinic team daily.
• Coordinates prescription delivery with patients and the Home Delivery pharmacy, and queues prescriptions for the home delivery team.
• Maintains a clean work area and assists in quality indicator monitoring.
• Participates in identifying problems or areas for improvement and assists the manager with problem-solving projects and improving operations.
• Engages in Continuous Quality Improvement activities and/or teams.

Requirements

• High school diploma or equivalent.
• Current license with the Massachusetts Board of Pharmacy.
• Certified by one of the national governing bodies such as PTCB or ExCPT. If not certified, certification must be obtained within 6 months of hire.
• Minimum of one year of related experience as a Pharmacy Technician.
• Proficiency in math and ability to use a computer.
• Ability to follow oral and written instructions with accuracy, efficiency, and dependability.
• Positive work ethic, motivated, and professional demeanor to promote teamwork in the department.

Qualifications

• High school diploma or equivalent.
• Current license with the Massachusetts Board of Pharmacy.
• Certified by one of the national governing bodies such as PTCB or ExCPT. If not certified, certification must be obtained within 6 months of hire.
• Minimum of one year of related experience as a Pharmacy Technician.
• Proficiency in math and ability to use a computer.
• Ability to follow oral and written instructions with accuracy, efficiency, and dependability.

Skills

• Knowledge and ability to use a computer.
• Proficiency in math.
• Ability to follow oral and written instructions with accuracy, efficiency, and dependability.

Benefits

The position offers a signing bonus for eligible candidates. Employees are also provided with a comprehensive benefits package, including health, dental, vision, retirement plans, and paid time off.

Pay

The pay range for this position is $23.81 - $35.08 per hour, with the final offer potentially varying based on experience, skills, qualifications, and internal equity considerations.

Schedule

The schedule for this position is 8am-6pm, Monday through Friday, with holidays observed every third holiday.

Cost Center

The cost center for this position is 10010 - 3830 Home Delivery Pharmacy.

Union

The position is a member of the SHARE (State Healthcare and Research Employees) union.