Pharmacy Intern

Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

Responsibilities

• Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
• Operations
  • Learns from store and pharmacy team members, field leadership, team members, and customers/patients.
  • Under the supervision of the pharmacist, assists in the practice of pharmacy in accordance with state, federal, and company policy.
  • Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns, including patient counseling and other health services (i.e., blood pressure, medication therapy management).
  • Immediately reports prescription errors to the pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Registers all related sales on assigned cash register, collects and handles cash as required. Takes customers to the OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require the personal attention of the pharmacist, including those to physicians.
  • Assists and supports the Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Maintains knowledge of Company asset protection techniques and files claims for warehouse overages (merchandise received but not billed), shortages (merchandise billed but not received), order errors, or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
• Training and Personal Development
  • Completes required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including the latest news and developments.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work a flexible schedule, including evening and weekend hours.

Preferred Qualifications

• We will consider employment of qualified applicants with arrest and conviction records.

Pay

The current salary range for this position is $18.00 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.