Pharmacy Informatics Analyst, First Shift, Pharmacy Administration

Responsibilities

• Support & lead the design, development and implementation of new, enhance, or updated EMR requests (especially those related to Medication Use).
• Cook up & facilitate communication between internal & external parties on project/tasks related issues & developments.
• Consult & support end users to develop & validate requirements for system solutions.
• Build, Configure & Testing Management - Gather, prepare and analyze user requirements for system design. Ensure module, third party vendor integration impact in configuration. Participate in dose review. Develop, facilitate and execute testing scripts & document testing outcomes & procedures. Follow appropriate UCH Health change management & migration requirements in each environment.
• Production Support - Provide technical support & problem resolution of production issues. Assist in analysis of complex issues following up with end users & other team members as appropriate.
• Customer centered incident management support & feedback (timely & effective follow-up with customers).
• Training/Education - Provide information needed for end-user training, when changes are made to existing applications/systems. Assist as needed with any job aides, or other educational material that might be necessary to ensure application training is supported to deliver high quality patient care.
• Maintain proficient knowledge & professional skills through cross-training, vendor education, etc. Keep current on departmental & UC Health required training & documentation.
• Maintain EPIC certification(s), educating & communicating system changes to training personnel, co-workers and/or customers.
• Cook up & facilitate project related meetings.
• Prepare & submit detailed documentation to ensure “knowledge transfer” occurs.

Qualifications

• Minimum Required: High School Diploma or GED.
• License And Certification Required: EPIC Certification in application module.
• Experience: Two years IT, or related experience, as well as project planning/implementation/upgrade training preferred. Certified Pharmacy Tech or equivalent experience preferred. One year EPIC experience preferred (including implementation and/or upgrade).