Pharmacy Department Manager
Additional Considerations (if Any)
Professional License/Certification Required
Job Description
Job Title: Pharmacy Manager
Department: Pharmacy
FLSA: Non-Exempt
About the Role
Directly responsible for improvement of prescription count as well as patient count by promoting exceptional customer service and professional image within the community. Focus will also include improvement of profitability by practicing/implementing cost effective business practices, i.e. generic dispensing, drug purchasing, etc.
Responsibilities
- Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
- Serves as the primary point of contact for pharmacy staff and communicates with Hy-Vee retail pharmacists regarding referrals and as needed.
- Communicates and coordinates with Hy-Vee retail pharmacists regarding referrals and as needed.
- Resolves customer complaints regarding all aspects of pharmacy department operations (service, price, personnel, etc.).
- Represents the company through membership and active participation in pharmaceutical professional groups, associations and organizations.
- Reviews pharmacy department policies, procedures and inventory to ensure compliance with federal and state pharmacy regulations.
- Monitors compliance in pharmacy by conducting regular audits and verifying that the proper records, including controlled substance records, are kept on hand and are made readily available.
- Prepares and submits, as authorized by appropriate company personnel, records and reports required by the company and governmental and/or local authorities concerning burglaries, drugs to be surrendered, and reports concerning compliance to regulations.
- Monitors competition services and recommend additions or modifications to company programs.
- Ensures compliance with DEA and state Board of Pharmacy regulations regarding maintenance of records and documents.
- Manages budgeted payroll and scheduling, minimize overtime usage and improves labor cost per prescription.
- Assists in other areas of store as needed.
Requirements
- Graduate of an accredited Pharmacy School; preferably with a Pharm. D. degree.
- Current Board of Pharmacy license.
- Progressively responsible experience in pharmacy and computer applications of pharmacy practice including implementation and development of new computer systems.
- Over one year of related work experience.
- Supervisory responsibilities.
Qualifications
- Ability to communicate effectively both orally and in writing.
- Excellent interpersonal skills, especially related to health care colleagues.
- In depth knowledge of pharmacy computer applications, with special emphasis on existing and planned products; PIS, order management, automated dispensing, CPOE, I.V. compounders, packagers, bar code applications, supply chain solutions.
- Knowledge/experience with Siemens Pharmacy/Soarian is a plus.
Skills
- Ability to communicate effectively both orally and in writing.
- Excellent interpersonal skills, especially related to health care colleagues.
- In depth knowledge of pharmacy computer applications, with special emphasis on existing and planned products; PIS, order management, automated dispensing, CPOE, I.V. compounders, packagers, bar code applications, supply chain solutions.
- Knowledge/experience with Siemens Pharmacy/Soarian is a plus.
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