Department Manager

About the role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments with responsibilities that may include managing assigned Systems like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

Responsibilities

• Guest Service Department Manager: Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter, McCafé, and Drive-Thru areas are organized for the best service.
• Kitchen Department Manager: Making sure the restaurant delivers great quality food to customers quickly, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures including new menu items.
• People Department Manager: Making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals; also ensuring Crew get off to a good start and are recognized and motivated throughout their time working there.

Requirements

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment
• Must be 18 years or older

Benefits

• 15–25 days paid vacation
• 10 paid holidays, anniversary splash, and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including high school degree, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program