Pharmacy Clerk, Employee Mail Service, North Tower Pharmacy, 1st Shift

About the role

This position is located at Wake Forest Baptist Medical Center - Retail Pharmacy, North Tower. It is a full-time, benefits-eligible role with a pay range of $18.85 - $28.30 per hour.

Responsibilities

• Collects patient information, answers questions accurately, accepts payments, and thanks all customers
• Enters information into the computer database as required by law and follows all cash handling policies and procedures
• Ensures accurate cash, check and credit card transactions
• Answers telephone and refers caller to appropriate personnel when needed
• Maintains the front end of the pharmacy
• Affords assistance with stock maintenance to ensure that quality drug products and supplies are available when needed
• Performs or assists with stocking and inventory of supplies and products, which includes unpacking, inspecting items for damage, and ensuring products have accurate pricing and are put away correctly
• Affords assistance with or sets up merchandise displays and reconciles merchandise orders
• May perform packaging, mailing, and cashiering for mailed prescriptions
• Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building

Requirements

No work experience required. Education: High School Diploma or GED equivalent. Certification / Registration / License: Registration or licensure with state board of pharmacy per state of employment requirements.

Qualifications

• Good Mathematic skills
• Attention to details
• Good customer service, communication, organization, problem resolution, and process development skills
• Basic computer skills
• Ability to work semi-independently within a team environment, be self-motivated and take initiative appropriately

Skills

• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the workday
• Ability to stand for long periods of time
• Must be able to use hands with fine manipulation when using computer keyboard, cash register, and retail items
• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders
• Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material
• Functional vision, touch and hearing
• Ability to speak and be understood by others to communicate effectively
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity
• Operates all equipment necessary to perform the job
• Flexibility to travel between pharmacy locations

Physical Requirements and Working Conditions

• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the workday
• Ability to stand for long periods of time
• Must be able to use hands with fine manipulation when using computer keyboard, cash register, and retail items
• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders
• Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material
• Functional vision, touch and hearing
• Ability to speak and be understood by others to communicate effectively
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity
• Operates all equipment necessary to perform the job
• Flexibility to travel between pharmacy locations

Benefits and More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.