Pharmacy Clerk

About Us

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC operates over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma under five unique banners: Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. We’re committed to creating a workplace where your contributions are celebrated, your future is unlimited, and you have endless growth opportunities.

About the Role

Performs a variety of clerical, non-professional pharmacy tasks such as retrieving and packaging prescriptions, entering customer data, and ensuring efficient checkout services. Provides exceptional customer service by assisting customers with product location, answering questions, and more.

Responsibilities

• Receives prescription orders and enters prescription, insurance, and customer information into the system.
• Scans items and keys product codes, ensures correct check-out totals for customers, and maintains accurate money count in the cash register drawer.
• Maintains quality control by ensuring dated product is stocked, rotated, or discarded properly if unsold.
• Verifies orders received from Central Fill and suppliers. Takes inventory and ensures stock levels are accurate.
• Ensures filled prescriptions and bulk bottles of medications are organized properly.
• Provides a friendly and customer service-oriented attitude by greeting customers, answering non-prescription questions, and responding to complaints.
• Assists customers with locating and selecting products according to knowledge of over-the-counter items and recommendations from pharmacists.
• Maintains a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.
• Must be attentive to potential hazards and remedy or place appropriate warning signs near the hazard as soon as reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Requirements

• Minimum of 16 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Typically involves on-the-job training.

Skills

• Working knowledge of pharmacy mobile app and web functionality.
• Working knowledge of inventory control and recall/return processes.
• Working knowledge of pharmacy department operations.
• Ability to maintain high levels of confidentiality regarding sensitive information.
• Strong attention to detail required.
• Basic knowledge of cash register, tender policies, and procedures.
• Basic mathematical and counting skills.
• Ability to analyze, interpret, and summarize verbal, written, or numerical information.
• Ability to perform basic Microsoft Office functions.
• Ability to learn new technology systems, methods, and processes.
• Ability to multi-task and work in a fast-paced environment.
• Ability to safely work with sharp objects such as knives, box cutters, etc.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to remain courteous with customers at all times.
• Ability to work flexible schedules including nights, weekends, and holidays.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan with Company contributions to help you build a solid future.
• Exclusive employee discounts on the things you need most.
• Scholarships and educational support to fuel your growth.
• Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching, or handling.
• Frequently required to use fine finger movements (e.g., sorting and typing).
• Frequently required to push, pull, maneuver, or lift objects up to 40 lbs.
• Occasionally required to bend, kneel, or squat.
• Attendance at work is required.

Work Environment

Work is generally performed in a retail store with a quiet to moderate noise level.