Pharmacy Care Coordinator - Financial Assistance

About the Role

As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an on-site role at our HUB office in Pittsburgh, PA. Position has the ability to transition to hybrid after 6-months of consistent great performance. Management approval required.

What You’ll Do

• Complete end-to-end prior authorizations for specialty medications
• Source financial assistance on behalf of patients
• Process pharmacy claims
• Coordinate medication dispensing and shipping
• Perform dispensing functions including medication ordering, labeling, and ensuring proper verification is complete
• Improve the patient experience by answering questions and requests
• Act as a liaison between the patient, their provider, and the pharmacist

About You

• Mastered core pharmacy technician skills, such as processing claims and dispensing medications, and ready to expand your career
• Comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
• Experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
• Excited about working in a start-up environment and helping to build workflows and processes from the ground up
• Proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc)
• Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia, ScriptMed, etc)
• Familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology; willingness to learn therapeutic areas you are not familiar with
• Creative problem solver interested in positively impacting each patient’s pharmacy experience
• Initiative-taking individual contributor who can also promote teamwork and collaboration amongst colleagues
• Pharmacy technician, licensed practical nurse, or similar licensure as may be required in the applicable state
• Technician registration or licensure in State of employment; national certification as CPhT is preferred

Expected Hourly Rate: $25/hr – $32/hr. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements such as equity, paid time off, and benefits.