Pharmacy Assistant

Full-time, non-exempt position in Yakima, WA. No relocation offered. Job ID: 17440.

About the role

Pharmacy Assistants play a vital role in supporting patient access to medications and pharmacy services at Yakima Valley Farm Workers Clinic (YVFWC). This position provides essential clerical, customer service, and medication support functions to help ensure patients receive accurate, timely, and safe pharmacy services, contributing to smooth pharmacy operations and a positive patient experience.

YVFWC is a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon, offering medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, behavioral health, and holistic services including shelter assistance, energy and weatherization programs, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Pay

$18.75–$27.61 per hour. Additional pay for bilingual (English/Spanish) skills, paid on hours worked.

Schedule

1.0 FTE (40 hours per week).

Benefits

• 100% employer-paid health insurance (medical, dental, vision, Rx, 24/7 telemedicine)
• Profit sharing & 403(b) retirement plan
• Generous paid time off
• 8 paid holidays

Responsibilities

• Answer phones, handle non-professional inquiries, and transfer calls to appropriate staff
• Enter patient data and billing information (name, insurance, allergies, doctor, diagnosis)
• Deliver prescriptions to patients, verifying correct medication
• Collect payment and signature from patients
• Coordinate prescription counseling by the Pharmacist as needed
• Maintain awareness of stock levels and enter restocking orders based on defined minimum inventory levels
• Verify quantity and submit orders to the wholesaler
• Verify received product orders against invoice and purchase order
• Label each item and place it on the shelf
• Monitor and check expiration dates on drugs in stock
• Return or discard dispensed prescriptions to stock if not picked up by patient
• Enter reverse billing information as allowed by state regulations
• Process prescription refills, verifying refill availability per state regulations
• Complete third-party billing forms and contact providers for prior authorization as allowed by state regulations
• Perform clinical responsibilities in alignment with The Joint Commission (TJC), HRSA, and YVFWC requirements
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year of pharmacy assistant, office, administrative, patient care, or customer service experience
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License)
• Bilingual English/Spanish speaking skills required at level 9
• Effective verbal and listening communication skills with a customer-oriented approach
• Knowledge of medical terminology
• Ability to perform administrative tasks (answering phones, filing, faxing, scanning, copying)
• Ability to work as part of a team in a fast-paced environment
• Ability to organize work while performing multiple tasks requiring attention to detail
• Basic proficiency with computer systems including Microsoft Office (preferred)
• Basic knowledge of at least one pharmacy software system (preferred)

Pre-employment drug screen required after conditional offer of employment.