Pharmacy Assistant

Join our team as a Pharmacy Assistant at Miramar Health Center in Kennewick, WA. Pharmacy Assistants play a vital role in supporting patient access to medications and pharmacy services. This role provides essential clerical, customer service, and medication support functions to help ensure patients receive accurate, timely, and safe pharmacy services. Be part of a healthcare organization that believes in making a difference beyond medical care.

About the role

This position helps ensure smooth pharmacy operations and a positive patient experience. We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon, offering a wide range of services including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Pay

• $19.69-$24.12/hour, depending on experience, with the ability to go higher for highly experienced candidates
• Additional pay for bilingual skills, paid on hours worked

Benefits

• 100% employer-paid health insurance, including medical, dental, vision, and prescription coverage
• 24/7 telemedicine access
• Profit sharing and 403(b) retirement plan available
• Generous paid time off (PTO)
• 8 paid holidays

Schedule

• 1.0 FTE (40 hours per week)
• Full-time, non-exempt position

Responsibilities

• Answer the phone, address non-professional inquiries, and transfer calls to appropriate staff
• Enter patient data and billing information into the system, including patient name, insurance, allergies, doctor, and diagnosis
• Deliver prescriptions to patients, verifying correct medication is provided, and collect payment and signature
• Coordinate prescription counseling by the Pharmacist as needed
• Maintain awareness of stock levels and place orders for restocking based on defined minimum inventory levels
• Verify product orders received against invoices and purchase orders, label items, and place them on shelves
• Monitor and check expiration dates on drugs in stock
• Return or discard unclaimed prescriptions to stock and enter information for reverse billing as allowed by state regulations
• Process prescription refills, verifying refill availability as allowed by state regulations
• Complete third-party billing forms and contact providers for prior authorization as allowed by state regulations
• Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements
• Perform other duties as assigned

Requirements

• High School Diploma or GED
• One year of experience as a pharmacy assistant, office, administrative, patient care, or customer service role
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License)
• Bilingual (English/Spanish) speaking skills required at a level 9
• Effective verbal and listening communication skills with a customer-oriented approach
• Knowledge of medical terminology
• Ability to perform administrative tasks such as answering phones, filing, faxing, scanning, and copying
• Ability to work as part of a team in a fast-paced environment
• Ability to organize work while performing multiple tasks requiring attention to detail
• Basic proficiency with computer systems, including Microsoft Office (preferred)
• Basic knowledge of at least one pharmacy software system (preferred)
• Pre-employment drug screen required after conditional offer of employment