Pharmacy Assistant

Customer Service

Greet customer promptly and gather prescription information according to Standards
Perform duties in priority according to Role assigned on Role Assignment Schedule
Refer to the pharmacist all clinical inquiries
Set realistic customer expectations as to wait times
Locate and cash out prescriptions and any ancillary items
Ensure customers requiring counseling are referred to the Pharmacist
Maintain and control the cash register in the dispensary
Adhere to all confidentiality and privacy requirements

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
  Prepare and submit orders with the exception, of controlled drugs and narcotics
  Adjudicate third party billing, online and manage manual Third-Party Accounts
  Answer telephone and refer to a pharmacist when necessary
  Manage incoming faxes according to Pharmacy Standards of Practice
  Assist pharmacist in coordinating call backs
  Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow

• Aid in prescription preparation to company's standards and professional services
  Data entry for new prescriptions, and managing refill request processing
  Select medications to fill prescriptions according to Pharmacy Standards
  Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
  Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications

• High School Diploma
  Diploma from a Pharmacy Assistant credited course preferred
  Previous Pharmacy Experience preferred
  Effective organizational skills, ability to multi task
  Problem Solving Skills
  Strong attention to detail

Why Work in a Shoppers Drug Mart Store?

• Work for a local business owner while having the support of a national brand
  Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy
  Take ownership of your work and find more ways to care about your patients, co-workers, customers and community
  Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores

Benefits

• Accommodation is available upon request for applicants and colleagues with disabilities
• The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position

Pay

Hiring Range / Échelle Salariale à L’embauche $18.60 - $23.50 / 18,60$ - 23,50$ (per hour / de l’heure)

Schedule

Flexible and varied schedules