Pharmacy Account Director

Field

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Minimum Requirements

• Requires a BA/BS and a minimum of 5 years of related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, & Experiences

• Prior experience in the healthcare industry with a strong focus on Pharmacy Benefit Management (PBM), ideally within payer or PBM organizations is preferred.
• Demonstrated experience managing large, complex employer group clients (including national accounts with significant member populations) in a client-facing account management role is preferred.
• Experience with PBM contracting, including negotiation, redlining, and renewal of client agreements, as well as participation in RFP (Request for Proposal) processes is preferred.
• Strong analytical capabilities with the ability to interpret pharmacy utilization, claims, and spend data to develop strategic, client-specific recommendations and cost-containment strategies is preferred.
• Proven ability to build relationships and present strategic insights to executive-level stakeholders, while partnering effectively with internal teams, consultants, and brokers is preferred.
• Experience utilizing CRM tools such as Salesforce to manage client activity, maintain documentation, and support a highly organized, client-facing environment is preferred.

How You Will Make an Impact

• Serve as the primary client-facing representative, managing day-to-day client inquiries while building and maintaining strong relationships with employer group clients and associated consultants/brokers.
• Execute strategic account plans by consulting with key decision makers and stakeholders, providing data-driven insights on pharmacy utilization, spend, and market trends to inform client-specific strategies.
• Lead and support contract negotiations and renewal activities, including participation in RFP (Request for Proposal) processes.
• Develop and deliver strategic benefit design recommendations, programs, and solutions to help clients manage pharmacy spend and improve outcomes.
• Partner cross-functionally with internal teams (account management, clinical, and operations) to deliver seamless service and implement client-specific solutions.
• Maintain accurate documentation of client interactions, strategies, and activities within CRM tools (e.g., Salesforce).

Alternate Locations

Alternate locations may be considered with ideal candidates being located in Central Time Zones.

Salary Range

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $156,816.00 to $235,224.00.

Locations: Illinois & Minnesota.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

About the Role

CarelonRx is a proud member of the Elevance Health family of companies. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member’s health.

Qualifications

The Pharmacy Account Director is responsible for developing and maintaining relationships with external employer group clients within a Pharmacy Benefit Management (PBM) environment, serving as the primary client-facing lead and trusted advisor. This role is accountable for delivering strategic insights, managing pharmacy benefit performance, and driving client satisfaction through strong consultative skills and data-driven recommendations to optimize cost, utilization, and overall pharmacy outcomes.

Benefits

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