Pharmacist - Customer Support (Overnights Part - Time)

About the role

Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Pharmacist to join our Customer Support team on a part-time overnight schedule.

Responsibilities

• Answer facility drug-related questions and concerns and assist in solving other problems by directing to appropriate staff
• Obtain emergency orders when necessary by contacting prescribers via phone
• Conduct DURs and review medication lists
• Assist technicians with first-line phone answering as required to maintain target service levels
• Participate and comply with quality assurance program (e.g., assessing call recordings)
• Provide excellent customer service and support one-call resolution goal
• Provide pharmacist oversight for night-shift technicians and be a positive representative of Consonus
• Assist in training staff as appropriate

Qualifications

• B.S. Pharmacy or Pharm.D. degree from an accredited program
• Current Oregon pharmacist license
• Excellent communication and interpersonal skills (including phone skills/etiquette)
• Good organizational skills and ability to multitask
• Flexibility
• Positive attitude and ability to work within a team and be a role model
• Passion for seniors and improving their quality of life
• Ability to work overnight shifts including rotating weekends and holidays

Benefits

• Paid training and career-advancement opportunities
• Potential to lead into a full-time position
• 401(k) with employer match
• Employee Assistance Program with free access to counseling and support services